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Christmas 2025 – Preparations and delivery deadlines

We are ready for the peak delivery season, with extra staffing, increased production and a bunch of other measures to ensure that the parcels arrive on time. Below you will find all the information you need to plan your deliveries.

Our preparations 

  • Increased staffing at our terminals and within distribution.
  • If there is also a need for weekend and evening production, we have that covered, starting from Black Friday.
  • Additional vehicles for parcel deliveries.
  • Expanded network capacity with more drop-off locations, including pickup points and parcel lockers across the country.
  • SMS notifications will be sent to encourage your customers to pick up their parcels promptly, freeing up storage space for new and additional parcels.
  • Increased staffing for our customer service, with extended hours for phone: every weekday until 7:00 pm during the weeks 49–51.
  • Our chatbot is available 24/7.
 

How you can prepare 

There are things you can do to ensure your parcels reach the right recipient, in good condition and on time:

  • Please contact us if you expect large changes in your volumes.
  • Hand in the parcels as early as possible and remember to enter the recipient's phone number so we can send notifications during the delivery.
  • Make sure the correct information is on the parcels. That is product, name, address and phone number.
  • Update the information on your websites with correct information for your customers about our delivery times until Christmas.
  • Also remember that there are really good self-service options in Mybring and that you can contact us 24/7 via our chatbot.
  • Pack the goods securely so that the contents can handle managing and transport.
  • Make sure the label is readable and correctly positioned. 
  • Remember to transfer the parcel data/EDI-file in time so that the parcels are not at risk of being delayed.