Frequently asked questions

You can track your parcel by entering the parcel number on our tracking page or in the search field at the top of the page. Here you can find all the information you need to track your shipment or see when we will deliver your mail.

If a shipment has been damaged, delayed or lost because of Bring’s handling of it, you can make a complaint. Complaints must be made to Posten Bring's complaints department via Mybring. Note that, as a recipient, you should always make your complaint directly to whoever sent you the shipment.

When you have received your verification code from the company the parcel should be returned to. You can create your return shipping label on our returns page (in Swedish).

The price quoted when you order is based on the details you gave concerning weight, size and measurements. The weight and measurements of the parcel are always subsequently checked and it is priced according to the correct information, which is why the price quoted does not always match the price charged.

If you have more invoicing questions, please contact invoicing.se@bring.com..

You can book a pick-up by logging in to Mybring or calling 020-765 000 (domestic) or +46 8 400 00 765 (foreign).

If you are a contract customer with a returns contract, you can book returns in Mybring. If you have a verification code, you can book returns here (in Swedish)