Complaint about an express courier

To facilitate speedy complaint processing, please attach an invoice to prove the value of the cargo as well as photos if the cargo has been damaged. You will receive a confirmation letter when the complaint has been entered in our system. If you are the recipient, please contact the sender regarding your complaint.

Contact details

Information regarding your complaint

Here you can attach files relevant to your complaint, e.g. a copy of the commercial invoice and photos of the packaging and cargo in the event of damage