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Book temperature-regulated transports

Services

    • Parcels and pallets to companies
    • Parcels and larger deliveries to consumers
    • Cargo
    • Temperature-regulated logistics
    • Warehousing
    • Mail
    • Courier
    • Express air courier
    • Forth party logistics (4PL)

Customer service

    • Customer service
    • Track a shipment
    • Prices
    • Terms and conditions

Recipients

    • Recipient service
    • Track a shipment
    • My profile

About Bring

  • Bring.se på svenska

Customer service

Here you can find FAQs, our telephone numbers and e-mail addresses as well as the addresses to our offices and terminals.

Telephone
Courier and express: +46 7 712 69 269
Parcels and cargo: +46 8 400 00 765
Temperature-regulated logistics: +46 42 178 000
Recipient service - are you waiting for a shipment delivered by Bring?
  • Operational report
  • FAQs
  • Contact information
  • Complaints

Operational report

We continue to pick up and deliver packages in the 7 North Jutland municipalities in Denmark, which are now closing down - 6 November, 2020

Transport of parcels and pallets is generally critical for security of supply reasons. Therefore, transport of parcels and pallets to and from the extensive municipalities is still possible.

However, due to local restrictions and measures, delays may occur.

We follow the authorities' guidelines closely and continuously update our operational information here.

Operational report from Bring - 23 April, 2020

No major changes for the operations have been reported in the past 24 hours. Delivery of parcels and goods is running basically as usual throughout the country.

The coronavirus situation: Operational report from Bring - 31 March, 2020

No major changes for the operations have been reported in the past 24 hours. Delivery of parcels and goods is running basically as usual throughout the country. Some delays may occur.

Operational report from Bring in connection to the coronavirus situation - 30 March, 2020

Our operation is running mainly as usual throughout the country. A big increase for home deliveries of goods can lead to delays in some places.

The latest operational report:

- There's a great demand for home deliveries of goods. Delays may therefore occur.
- When ordering a home delivery, there will be no signing on the driver's PDAs. Either the driver registers the delivery and GPS coordinates will be recorded or a new solution is used where the recipient can sign on their own mobile phone.
- If the pickup point is closed, the parcel will be moved automatically to another pickup point nearby.
- Transports of personal protective equipment may once again cross the borders to Sweden, Norway and Denmark. The EU Commission earlier imposed an export ban on this, but they have now granted exceptions for a number of countries. The exception applies to the EEA countries Norway, Iceland and Liechtenstein, among others.
- The reduced air traffic can lead to delays for express deliveries.
- Due to the reduced air traffic and restrictions, international transports may be affected.
- For some parts of the operation, the employees will be relocated to other areas where the need for staff is greater, to ensure that there are enough resources where they are needed the most.

FAQs

Below you will find answers to the most frequently asked questions we get.

Where is my shipment or mail?

On our tracking page you can find all the information you need to track your shipment or see when we will deliver your mail.

What do I do if my parcel has been damaged or has not arrived?

If a shipment has been damaged, delayed or lost because of Bring’s handling of it, you can make a complaint. Complete the form at the bottom of this page and we will get back to you. Note that, as a recipient, you should always make your complaint directly to whoever sent you the shipment.

How do I book pick-up of my parcel?

Book your pick-up using Mybring. The order must be placed by 12.00 noon at the latest for pick-up the same day. The cargo will be picked up between 1.00 pm and 4.00 pm the same day. Note that collection does not need to be booked separately for courier or express services.

Read more frequently asked questions.

Contact information

 

Telephone & e-mail
Courier +46 7 712 69 269  
Express air courier +46 7 712 69 269 express.se@bring.com
Parcels and cargo +46 8 400 00 765 cs@bring.com
Home deliveries (recipient) +46 8 120 245 40
Temperature-regulated logistics +46 42 178 000 frigo.info@bring.com

Complaints

Has something gone wrong with our delivery? Here, as a Bring customer, you can make a complaint about your shipment. Note that, as a recipient, you should always make your complaint directly to whoever sent you the shipment.

There are different complaints procedures depending on the type of shipment you sent.

Select the type of shipment below:

  • Complaint about a courier, please contact your local courier’s office
  • Complaint about an express courier
  • Complaint about mail, call +46 (0)200-211 911
  • Complaint about a parcel
  • Complaint about a home delivery
  • Complaint about domestic cargo
  • Complaint about international cargo, please contact your local office
  • Complaint about temperature-regulated transport
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